Terms and Conditions

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1. Introduction

1.1 Welcome to Parenvo Global, where we provide coaching and treatment services for individuals with ADHD, Down Syndrome, Cerebral Palsy, and Neurodevelopmental issues. These terms and conditions govern your use of our services.

2. Services Offered

2.1 We offer personalized coaching and treatment services tailored to meet the unique needs of individuals with neurodevelopmental conditions.

3. User Responsibilities

3.1 Users are required to provide accurate and up-to-date information during registration and throughout the coaching and treatment process.

3.2 It is the responsibility of users to seek appropriate medical advice before starting any treatment programs offered by Parenvo Global.

4. Privacy Policy

4.1 We are committed to protecting the privacy of our users. Our Privacy Policy outlines how we collect, use, and safeguard personal information. By using our services, you agree to our Privacy Policy.

5. Payment and Refunds

5.1 Payment terms and refund policies are outlined in our Payment and Refund Policy, which is incorporated by reference into these terms and conditions.

5.2 Refunds will be issued in accordance with our Refund Policy, which specifies the conditions under which refunds may be granted.

6. Disclaimer of Warranties

6.1 While we strive to provide effective coaching and treatment, we do not guarantee specific outcomes, and individual results may vary.

7. Intellectual Property

7.1 All content and materials provided on our website are protected by intellectual property laws. Users must not reproduce or distribute without permission.

8. Limitation of Liability

8.1 Parenvo Global and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our coaching and treatment services.

9. Termination of Services

9.1 Parenvo Global reserves the right to terminate services for users who violate these terms and conditions or engage in any unlawful or harmful activities.

10. Governing Law and Dispute Resolution

10.1 These terms and conditions are governed by the laws of India. Any disputes arising out of or relating to these terms and conditions shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996.

11. Changes to Terms and Conditions

11.1 Parenvo Global reserves the right to modify these terms and conditions at any time. Users will be notified of changes, and continued use implies acceptance.

12. Contact Information

12.1 For any questions or concerns regarding these terms and conditions, please contact us.

13. Effective Date

13.1 These terms and conditions are effective as of 26/02/2024

1. Information Collection

1.1 We collect personal information from users when they register for our services, including but not limited to name, email address, contact details, and medical history.

1.2 We may also collect data on users' interactions with our website, such as browsing activity, cookies, and IP addresses.

2. Data Usage

2.1 The information collected is used to provide personalized coaching and treatment services to our users.

2.2 We may also use the data for research and development purposes to improve our services and develop new offerings.

3. Data Security

3.1 We implement industry-standard security measures to protect users' personal information from unauthorized access, disclosure, alteration, or destruction.

3.2 Access to users' personal information is restricted to authorized personnel who need to know the information to perform their duties.

4. Third-Party Disclosure

4.1 We do not sell, trade, or otherwise transfer users' personal information to third parties without their consent, except as required by law or as necessary to provide our services.

5. Cookie Policy

5.1 We may use cookies and similar tracking technologies to enhance users' experience on our website. Users can choose to disable cookies through their browser settings, but this may affect the functionality of the website.

5.2 We use cookies for purposes such as analyzing website traffic, personalizing content, and serving targeted advertisements.

6. Data Retention

6.1 We retain users' personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

6.2 Users have the right to request access to, update, or delete their personal information at any time. They can also request a copy of their data or withdraw consent for data processing.

7. Children's Privacy

7.1 Our services are not directed at children under the age of 18, and we do not knowingly collect personal information from minors.

8. Changes to Privacy Policy

8.1 We reserve the right to update our privacy policy periodically. Users will be notified of any changes, and continued use of our services implies acceptance of the revised policy.

9. Contact Information

9.1 For any questions or concerns regarding this privacy policy, please contact us.

This privacy policy is effective as of 26/02/2024

 1. Services Refund Policy

1.1 Services provided by Parenvo Global, including coaching and treatment sessions, are non-refundable once purchased. 

1.2 Any cancellations or changes to scheduled classes must be made within the specified timeframe as outlined in the service agreement. Failure to adhere to the cancellation policy may result in forfeiture of fees.

2. Product Refund Policy

2.1 Physical products purchased from Parenvo Global are eligible for a refund within 30 days from the date of delivery, provided they meet the following conditions:

a. The product is returned in its original condition, unused, and undamaged.

b. The product is returned with all original packaging and accessories.

c. The return request is initiated within 30 days from the date of delivery.

2.2 Refunds will be processed for the following reasons:

a. Damaged Products: If the product is received in a damaged or defective condition, a refund will be issued upon return of the product.

b. Wrong Products: If the wrong product is received due to an error on our part, a refund or exchange will be provided upon return of the incorrect product.

3. Refund Process

3.1 To request a refund for a physical product, users must contact our customer support team within the specified timeframe and provide details of the issue, along with any supporting documentation or photos.

3.2 Refunds will be processed to the original payment method used for the purchase.

4. Exclusions

4.1 The following items are not eligible for refund:

a. Digital products or services.

b. Products damaged due to misuse or neglect.

c. Products with missing or damaged packaging or accessories.

5. Changes to Refund Policy

5.1 Parenvo Global reserves the right to update or modify this refund policy at any time. Users will be notified of any changes, and continued use of our services implies acceptance of the revised policy.

6. Contact Information

6.1 For any questions or concerns regarding this refund policy, please contact us .

This refund policy is effective as of 26/02/2024